2012 DODGE RAM 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
384
Owner Complaints
5
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2012 DODGE RAM 2500
The 2012 DODGE RAM 2500 has received a total of 384 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, EQUIPMENT, AIR BAGS:FRONTAL. 28 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (109 complaints), Electrical System (47 complaints), and Engine (43 complaints).
Recalls for the 2012 DODGE RAM 2500
NHTSA has recorded 6 recalls for the 2012 DODGE RAM 2500, potentially affecting up to 3,445,046 vehicles.
Recall 17V821000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 1,482,874 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle...
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this...
View full details →Recall 16E041000 — EQUIPMENT
| 345 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Consequence: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
View full details →Recall 15V459000 — AIR BAGS:FRONTAL
| 1,059,444 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The...
View full details →Recall 14V635000 — FUEL SYSTEM, DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Recall 14V635000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Recall 13V529000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 271,733 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated...
View full details →Owner Complaints for the 2012 DODGE RAM 2500
384 complaints have been filed with NHTSA for the 2012 DODGE RAM 2500. Below is a breakdown by vehicle component.
Most Recent Complaints
My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.
My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.
Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.
Recall T79 or 17V-821 or break transmission shift pin stuck in open position. This is the 2nd time this has happened and serious damage has occurred to the vehicle. Dodge won't do anything about it. Vehicle was parked, turned off, no key. I came out of building and it shifted into gear on its own and rolled backwards into a pole.
The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.
Safety Rating for the 2012 DODGE RAM 2500
NHTSA has not yet tested the 2012 DODGE RAM 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 DODGE RAM 2500
Chrysler (FCA US, LLC) has issued 28 technical service bulletins (TSBs) for the 2012 DODGE RAM 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
9004412 — POWER TRAIN:CLUTCH ASSEMBLY:MASTER CYLINDER
MASTER CYLINDER, Brake A new master cylinder reservoir has been made available that is backward compatible but not interchangeable with old parts as follows: 68144489AA MASTER CYLINDER (OLD) or 68144492AA RESERVOIR (OLD) should be replaced with 68285796AA MASTER CYLINDER AND 68285797AA RESERVOIR (NEW) in pairs and not individually.
31115 — STRUCTURE:BODY:ROOF AND PILLARS
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
1810016 — POWER TRAIN
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set:...
18-097-15 — STRUCTURE
Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. During normal diagnostics a technician may find Diagnostic Trouble Code (DTC) U0140 - Lost Communication With Body Control Module (BCM) and when attempting to clear from the PCM with a Scan...
18-097-15 — POWER TRAIN
Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. During normal diagnostics a technician may find Diagnostic Trouble Code (DTC) U0140 - Lost Communication With Body Control Module (BCM) and when attempting to clear from the PCM with a Scan...
18-012-14 REV. A — ENGINE AND ENGINE COOLING
Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble...
1801214 — ELECTRICAL SYSTEM
(PCM) with new software
1801214 — POWER TRAIN
(PCM) with new software
25-002-14 — BACK OVER PREVENTION
Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves the installation of an Oxygen (O2) Sensor Overlay Harness for any Oxygen Sensor related DTC(s). The Overlay Harness will consist of twelve 18 AWG wires (six from each Oxygen Sensor) that run to a new Oxygen Sensor Module connector....
18-012-14 — ENGINE AND ENGINE COOLING
Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble...
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2012 DODGE RAM 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE RAM 2500
- 2007 DODGE RAM 2500 — 505 complaints
- 2008 DODGE RAM 2500 — 405 complaints
- 2009 DODGE RAM 2500 — 261 complaints
- 2010 DODGE RAM 2500 — 0 complaints
- 2011 DODGE RAM 2500 — 389 complaints
- 2012 DODGE RAM 2500 (current)
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- DODGE CHARGER — 8,114 total complaints
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