NHTSA Complaint #11454342 — 2012 DODGE RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11454342
Vehicle	2012 DODGE RAM 2500
Component	ENGINE
Date of Incident	February 26, 2022
Date Filed	February 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My Dodge Ram 2500, 2012 Hemi engine started making a ticking sound so got a tune up. The machinic changed the spark plugs and distributors around after I complained. Nothing he was able to do enable the truck to function properly. I spoke with the Dodge dealership, the spoken informed me that when Dodge merged with MERCEDE the problem persisted and to this date a fix was not provided. I spoke with other Dodge owner who experience the same problem. The engine was not functioning properly because of internal damage. The cost of repair would cost between $8K and $10K to replace or repair the engine. The dealership stated that NHTSA nor Dodge have provided a fix and that the problem still persist to this day.

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