NHTSA Complaint #11113008 — 2014 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11113008
Vehicle 2014 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 111,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I HAVE A 2014 FORD ESCAPE WITH 111,000 MILES AND WAS JUST TOLD ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I HAVE READ MANY COMPLAINTS ABOUT THE CURRENT ESCAPE VEHICLES NEEDING TRANSMISSION REPLACEMENTS WITH LOW MILEAGE. I UNDERSTAND THE POWER TRAIN WARRANTY HAS EXPIRED, BUT FOR A TRANSMISSION TO LAST NO LONGER THAT 4 YEARS 111,000 MILES IS A DIS-SERVICE TO THE CONSUMER AND THEIR NEEDS TO BE A RECALL ON THIS MODEL. VEHICLE STARTING HESTITATING DURING ACCELERATION A FEW DAYS PRIOR TO HAVING IN LOOKED AT BUT NO ERROR CODES WERE FOUND ON THE ENGINE OR TRANSMISSION. THE DAY AFTER PICKING UP THE VEHICLE THE VEHICLE STARTING SHIFTING ERRATICALLY AND THEN A TRANSMISSION FAULT LIGHT CAME ON AND I HAD TO HAVE THE VEHICLE TOWED TO A FORD DEALERSHIP ON FRIDAY 7/20 AND WAS TOLD TODAY 7/23 THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED AT A COST OF AROUND $5000.00. THIS IS UNACCEPTABLE IN MY EYES.

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