NHTSA Complaint #11111293 — 2013 FORD C-MAX HYBRID

UPON STARTING MY CAR, I WAS AWARE THAT THERE WAS NO SOUNDS--NO AUDIO, INCLUDING WARNING BEEPS, GPS VOICE, RADIO, ETC. I WENT TO FORD SERVICE AND WAS TOLD IT WOULD REQUIRE TESTING NUMEROUS MODULES. IT WAS COSTLY, SO I OPTED NOT TO HAVE IT CHECKED. THE CAR WAS UNUSED AND IN MY GARAGE FOR TWO DAYS. ON THE THIRD DAY WHEN I GOT IN THE CAR, IT WAS COMPLETELY DEAD. A TOWING SERVICE CAME, JUMP STARTED MY CAR, AND I DROVE IT TO FORD. I HAD TO LEAVE IT OVERNIGHT. THE NEXT AFTERNOON, THE FORD SERVICE MANAGER TOLD ME IT STARTED UP WITH NO PROBLEM THE FOLLOWING MORNING. SERVICE TESTED EVERYTHING. THERE WERE NO FAULTY CODES, NO RECORD OF A PROBLEM. I WAS GIVEN A DISCOUNT OFF THE FULL PRICE, ALTHOUGH NOTHING WAS RESOLVED. ON CARCOMPLAINTS.COM I FOUND THAT MANY OTHER OWNERS OF THE FORD C-MAX HYBRID HAVE HAD THE SAME PROBLEM. FORD HAS NO ANSWERS.