NHTSA Complaint #11110577 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11110577
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	July 3, 2018
Date Filed	July 10, 2018
Mileage	144,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER (SPORT DURST HYUNDAI, 4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NORTH CAROLINA, (919) 251-5996) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW. TWO QUARTS OF OIL WERE ADDED AND THE DEALER ALSO WANTED TO CONDUCT AN OIL CONSUMPTION TEST ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 11415617 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 144,650.

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