NHTSA Complaint #11105376 — 2010 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11105376
Vehicle	2010 RAM 3500
Component	POWER TRAIN
Date of Incident	June 27, 2018
Date Filed	July 3, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LITHIA CHRYSLER JEEP DODGE RAM OF POCATELLO, 633 BULLOCK ST, POCATELLO, ID 83201, (208) 904-3369) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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