NHTSA Complaint #11103765 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11103765
Vehicle 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage 3,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I PURCHASED THE 2018 CHRYSLER PACIFICA HYBRID IN DECEMBER 2018. IN FEBRUARY 2018 AT ABOUT 3500 MILES, THE VEHICLE'S ENGINE LIGHT TURNED ON AND THE ENGINE SOUNDED LOUD. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT A PIN WAS MISSING FROM THE EXHAUST CAMSHAFT PHASER. THE PIN WAS NOT INSTALLED WITH THE MANUFACTURE OF THE VEHICLE ACCORDING TO THE TECHNICIAN. THE EXHAUST CAMSHAFT WAS REPLACED ALONG WITH A CAMSHAFT PHASER, OIL CONTROL SOLENOID, AND CYLINDER HEAD COVER GASKET. SUBSEQUENTLY, THE TRANSMISSION FAILED AND WAS REPLACED AT ABOUT 6500 MILES IN JUNE 2018. THE VEHICLE IS NOW IN THE REPAIR SHOP AWAITING DIAGNOSIS OF ANOTHER ISSUE. I AM NOT AN EXPERT IN ENGINES. I AM CONCERNED THAT MY VEHICLE MAY NOT BE THE ONLY VEHICLE MANUFACTURED WITHOUT THE CAMSHAFT PIN. AGAIN, I AM NOT AN EXPERT, BUT I AM CONCERNED THAT THE MISSING PIN MAY RESULT IN INOPPORTUNE ENGINE FAILURE THAT COULD RESULT IN ENDANGERMENT OF OCCUPANTS OF ANY FAULTILY MANUFACTURED VEHICLES.

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