NHTSA Complaint #11103579 — 2015 FORD TAURUS

ON A NUMBER OF OCCASIONS IN THE PAST 30 DAYS MY 2015 TAURUS HAS HAS A LOSS OF POWER TO THE STEERING SYSTEM WHICH MAKES IT DIFFICULT TO DRIVE IT HAPPENS AT LOW AND HIGH SPEEDS IT HAPPENED AT MY SONS GRADUATION IN A PARKING LOT FULL OF STUDENTS AND PARENTS AND COULD NOT STEER THE CAR IT ALSO HAPPENED ON A MAIN ROAD TRAVELING IN MY LANE AROUND A HARD TURN IN ROAD AND THE STEERING FAILED I STOPPED THE CAR ON THE SHOULDER BY SLAMMING ON THE BRAKES THANK GOD NO ONE WAS BEHIND ME AND IT HAPPENED AT THE GROCERY STORE TURNING INTO A PARKING SPOT ON 2 OCCASIONS THE WAY TO MAKE IT WORK AGAIN IS IF YOU TURN OFF CAR AND RESTART IT AND IT'S FINE TILL THE NEXT TIME A LIGHT COMES ON ON THE DASH THAT READS POWER STEERING SYSTEM FAILURE I CONTACTED FORD ABOUT THE PROBLEM AND I WAS TOLD THAT IT WASN'T COVERED UNDER WARRANTY AND THERE WAS NO RECALLS IN AND THAT IT NEEDED A NEW STEERING GEAR AND RACK AND IT WOULD COST ME 1500$ TO DO THE JOB I HAVE LOOKED INTO ANY RECALLS ONLINE AND THEY DID HAVE A RECALL ON A THE POWER STEERING ASSSIST ON EARLIER MODELS OF THE TAURUS 2012-2013 SO MAKES ME THINK THAT THEY KNOW THERE IS A PROBLEM AND WON'T ISSUE A RECALL ARE THEY WAITING FOR SOMEONE TO GET HURT OR POSSIBLY KILLED AS I SAID PREVIOUSLY THE POWER STEERING FAILS AT ALL SPEEDS AND GIVES NO INDICATION THAT IT IS ABOUT TO HAPPEN SOMETHING SHOULD BE DONE THANK YOU