NHTSA Complaint #11103431 — 2004 FORD FREESTAR STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	11103431
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	June 18, 2018
Date Filed	June 22, 2018
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN INSPECTION, THE VEHICLE FAILED THE INSPECTION DUE TO EXCESSIVE CORROSION OF THE FRONT FRAME. THE CONTACT CALLED L. B. SMITH FORD-LINCOLN, INC. AT 717-761-6700 (LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT MECHANICS TO OBTAIN SOME ESTIMATES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

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