NHTSA Complaint #10481054 — 2004 FORD FREESTAR STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	10481054
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	October 4, 2012
Date Filed	October 18, 2012
Mileage	125,682 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

OUR TWO DAUGHTERS WHERE IN THE REAR SEAT AND COMPLAINED OF A BAD SMELL AS IF SOMETHING BURNING. AT ABOUT THAT SAME TIME I NOTICED HEARING A RUBBING NOISE EVERY TIME WE TURNED LEFT. WHEN WE GOT HOME SHORTLY AFTER I LOOKED UP UNDER THE INNER FENDER OF THE REAR LEFT WHEEL AND FOUND A LARGE STEEL PLATE LOOSE AND RUBBING THE TIRE. IT WAS SO RUSTY YOU COULD SEE THE INTERIOR PLASTIC PANELS AND INSULATION. AT THAT TIME I PUT AWAY THE REAR SEAT AND NOTICED THE LEFT SIDE ANCHOR WAS TOTALLY LOOSE AND WHEN I ASKED THE GIRLS IF THEY NOTICED THAT THE SEAT MOVED THEY STATED THAT THEY DID NOTICE IT MOVE BUT NEVER SAID ANYTHING ABOUT IT. THERE IS NOW A HOLE IN THE CAR WHEEL WELL AND WE CANNOT USE THE BACK SEAT. WE HAVE A BUNGEE CORD LATCHED TO THE TWO SEAT ANCHORS HOLDING THEM INWARD TO KEEP THE METAL PLATE FROM RUBBING THE TIRE. THE VAN IS NOW LIMITED TO FOUR PASSENGERS AND I AM CONCERNED ABOUT CARBON MONOXIDE ENTERING THE CAR. *TR

Related Complaints for the 2004 FORD FREESTAR

Other STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Complaints

#11103431 — June 22, 2018 — TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN INSPECTION, T...

#10499681 — February 22, 2013 — SEVERE RUST ISSUES PLAGUE THE FRAME, JACK POINTS, AND REAR FRAME (SPARE TIRE STORAGE AREA). THE SPARE TIRE WHEEL LOOK...

#10497631 — February 10, 2013 — THE PANEL THAT THE LATCH IS BOLTED TO WAS CORRODED AND CAME OF LEAVING NO PLACE FOR THE LATCH ON THE DRIVE'S SIDE TO ...

#10482213 — October 25, 2012 — NOTICED A PANEL LOOSE IN THE REAR DRIVER'S SIDE WHEEL WELL WHILE REMOVING THE WHEEL. THE PANEL WAS COMPLETELY RUSTED...

#10473159 — August 31, 2012 — I WAS ROTATING MY TIRES AND NOTICED THAT INSIDE EACH REAR WHEEL WELL THERE WAS A PANEL PATCHED IN FROM THE FACTORY TH...

Recent Complaints for the 2004 FORD FREESTAR

#11672730 — POWER TRAIN — July 11, 2025 — The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled....

#11671789 — POWER TRAIN — July 7, 2025 — Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking abi...

#11611067 — ENGINE — August 27, 2024 — I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas...

#11611067 — POWER TRAIN — August 27, 2024 — I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas...

#11578163 — POWER TRAIN — March 18, 2024 — My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go ha...