NHTSA Complaint #10482213 — 2004 FORD FREESTAR SEATS

Complaint Details

ODI Number	10482213
Vehicle	2004 FORD FREESTAR
Component	SEATS
Date of Incident	October 13, 2012
Date Filed	October 25, 2012
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

NOTICED A PANEL LOOSE IN THE REAR DRIVER'S SIDE WHEEL WELL WHILE REMOVING THE WHEEL. THE PANEL WAS COMPLETELY RUSTED AND SEPARATED FROM THE WHEEL WELL, WITH ONLY SOMETHING ATTACHED TO IT ON THE INTERIOR KEEPING IT FROM FALLING OFF. TOOK IT TO A BODY SHOP, WHERE IT WAS DETERMINED THAT THIS PANEL IS THE REAR SEAT ANCHOR AND THE SEAT LATCH WAS THE ONLY THING KEEPING IT FROM FALLING OFF. THE ESTIMATE FOR REPAIR IS $906.99. THE REAR SEAT ANCHOR WAS REMOVED AND THE HOLE TEMPORARILY TAPED CLOSED, AND THE REAR SEAT IS NOT SAFE AND CANNOT BE USED. CONTACTED THE DEALER TO SEE IF ANY RECALLS EXIST FOR THIS CONDITION AND WAS TOLD THERE ARE NONE. CURRENTLY TRYING TO DECIDE WHETHER OR NOT TO REPAIR THE VEHICLE. THE VEHICLE IS WELL MAINTAINED AND THE CONDITION OF THIS PANEL/ANCHOR IS UNUSUAL WHEN COMPARED TO THE REST OF THE VEHICLE. *TR

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