NHTSA Complaint #11103011 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11103011
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	June 15, 2018
Date Filed	June 21, 2018
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

LOSS OF POWER STEERING ASSIST SEVERAL TIMES SINCE 2/2016 SPORADICALLY WHILE VEHICLE IN MOTION. I UNDERSTAND THERE IS A RECALL RELATED TO THIS. IT HAS HAPPENED AT LOW SPEEDS IN NEIGHBORHOODS OR WHILE PULLING OUT OF THE DRIVEWAY THANKFULLY. TURNING CAR OFF, WAITING 10 SECONDS, AND TURNING BACK ON USUALLY WILL RESET AND 'FIX' THIS. THE STEERING WHEEL GETS SO STIFF THAT IT CAN NOT MANUALLY BE TURNED, WITH THE MOST RECENT OCCURENCE ALMOST RESULTING IN AN ACCIDENT.≥

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