NHTSA Complaint #11102271 — 2004 LEXUS RX330

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11102271
Vehicle	2004 LEXUS RX330
Component	SUSPENSION
Date of Incident	June 16, 2018
Date Filed	June 18, 2018
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

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