NHTSA Complaint #11405774 — 2004 LEXUS RX330 STRUCTURE:INTERIOR PANELS:DASHBOARD

Complaint Details

ODI Number	11405774
Vehicle	2004 LEXUS RX330
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	May 8, 2018
Date Filed	March 31, 2021
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

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