2004 LEXUS RX330 — Problems, Recalls & Safety Data

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N/A

Safety Rating

353

Owner Complaints

49 Crashes 1 Fire 5 Deaths

5

Recalls

ACTIVE RECALL

30

Service Bulletins

1

Investigation

Overview of the 2004 LEXUS RX330

The 2004 LEXUS RX330 has received a total of 353 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. 30 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Trainautomatic Transmission (54 complaints), Vehicle Speed Control (30 complaints), and Service Brakes Hydraulic (23 complaints).

Recalls for the 2004 LEXUS RX330

NHTSA has recorded 5 recalls for the 2004 LEXUS RX330, potentially affecting up to 1,744,240 vehicles.

Recall 11V539000 — ENGINE AND ENGINE COOLING

| 420,326 vehicles affected

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING...

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS...

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Recall 11V112000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

| 769,379 vehicles affected

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

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Recall 06V253000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

| 367,594 vehicles affected

Defect: ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Consequence: THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

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Recall 06V023000 — SEAT BELTS:REAR/OTHER

| 3,851 vehicles affected

Defect: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE ANCHOR BOLT FOR THE REAR, LEFT-HAND SIDE SEAT BELT BUCKLE DIRECTLY BEHIND THE DRIVER'S SEAT DOES NOT HAVE SUFFICIENT STRENGTH.

Consequence: THE REAR SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE FREE OF CHARGE THE REAR, LEFT-HAND SIDE SEAT BELT BUCKLE ANCHOR BOLT WITH AN IMPROVED ONE. THE RECALL BEGAN ON FEBRUARY 3, 2006. OWNERS MAY CONTACT LEXUS AT 800-255-3987.

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Recall 04V558000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 183,090 vehicles affected

Defect: CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.

Consequence: IF THE SWITCH IS INOPERABLE, THE BRAKE LIGHTS WILL NOT ILLUMINATE AND CAN INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH. THE RECALL BEGAN DURING DECEMBER 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

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Owner Complaints for the 2004 LEXUS RX330

353 complaints have been filed with NHTSA for the 2004 LEXUS RX330. Below is a breakdown by vehicle component.

Power Trainautomatic Transmission
Complaints: 54 1 Crash 2 Injuries
Vehicle Speed Control
Complaints: 30 13 Crashes 9 Injuries 3 Deaths
Service Brakes Hydraulic
Complaints: 23 5 Crashes 4 Injuries 1 Death
Unknown Or Other
Complaints: 20 1 Crash 1 Injury
Air Bags
Complaints: 18 8 Crashes 4 Injuries
Structure
Complaints: 18 1 Fire
Service Brakes Hydraulicpower Assist
Complaints: 17 1 Crash
Structurebody
Complaints: 13 1 Crash
Exterior Lighting
Complaints: 12
Power Train
Complaints: 9
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 9 3 Crashes
Steering
Complaints: 9
Exterior Lightingheadlights
Complaints: 8
Engine And Engine Cooling
Complaints: 6 2 Crashes 1 Death
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 6
Suspension
Complaints: 6
Electrical System
Complaints: 5
Visibility
Complaints: 5
Engine And Engine Coolingengine
Complaints: 4 1 Crash 1 Injury
Service Brakes Hydraulicpower Assisthydraulic
Complaints: 4
Visibilitysunmoon Roof Assembly
Complaints: 4 1 Injury
Air Bagssidewindow
Complaints: 3 3 Crashes 7 Injuries
Engine
Complaints: 3 1 Crash
Equipment
Complaints: 3
Service Brakes
Complaints: 3 1 Crash
Service Brakes Hydraulicfoundation Components
Complaints: 3 1 Crash
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 3 1 Crash
Tires
Complaints: 3
Vehicle Speed Controlaccelerator Pedal
Complaints: 3 2 Crashes 1 Injury
Visibilitydefrosterdefoggerhvac System
Complaints: 3
Service Brakes Hydraulicbrake Fluid Low Warning Lamp
Complaints: 2
Service Brakes Hydraulicpedals And Linkages
Complaints: 2
Service Brakes Hydraulicpower Assistvacuum
Complaints: 2 1 Crash
Structurebodyhatchbackliftgate
Complaints: 2 1 Injury
Visibilityrearview Mirrorsdevices
Complaints: 2
Visibilityrearview Mirrorsdevicesexterior
Complaints: 2
Visibilitywiper
Complaints: 2
Wheels
Complaints: 2
Electrical Systemignition
Complaints: 1
Electrical Systemwiring
Complaints: 1
Electronic Stability Control Esc
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Exterior Lightingheadlightshighlow Beam Dimmer Switch
Complaints: 1
Exterior Lightingtail Lights
Complaints: 1
Latcheslockslinkages
Complaints: 1
Parking Brake
Complaints: 1
Parking Brakeconventional
Complaints: 1
Parking Brakedrivelinehydraulichoses Linespiping And Fittings
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 1 1 Crash 1 Injury
Power Trainmanual Transmission
Complaints: 1
Seat Belts
Complaints: 1
Seat Beltsrearother
Complaints: 1
Seats
Complaints: 1
Service Brakes Airantilock
Complaints: 1 1 Crash
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings
Complaints: 1 1 Crash
Structureinterior Panelsdashboard
Complaints: 1
Suspensionfront
Complaints: 1
Suspensionrear
Complaints: 1
Suspensionrearspringscoil Springs
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilityglass Siderear
Complaints: 1
Visibilitywindshield
Complaints: 1
Visibilitywindshield Wiperwasher
Complaints: 1

Most Recent Complaints

#11405774 | STRUCTURE:INTERIOR PANELS:DASHBOARD | | 103,000 miles
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
#11234872 | ENGINE | | 158,000 miles
HAVE HAD TO REPLACE RADIATOR 3 TIMES & WILL NEED A 4TH AT THIS TIME, SINCE 2015, WAS BOUGHT USED IN 2014. !ST REPLACEMENT 2015 2ND) 2016, 3RD) 2017, AND NOW NEEDS AGAIN. MANY WEBSITES STATE MANY DIFFERENT PROBLEMS RELATED TO MY VEHICLE, AS WELL AS OTHERS OF A NEW YEAR IE; 2005, 2006. LEXUS CLAIMS VIN IS THE ONLY SOURCE TO VERIFY IF NEEDS FIXING STATED TO ME, YET A WEBSOURCE CLUBLEXUS.COM/FORUM SHOWS A STATEMENT BY LEXUS STATING THE ISSUE IS NOT BY VIN ALONE BUT BY MAKE MODEL & YEAR. A LOCAL RADIATOR SHOP IN WESTERN STATED TO ME VIA PHONE THAT LEXUS DEALERSHIP SERVICE FOR A WHILE IN PAST HAD ORDERED MANY, MANY RADIATORS BECAUSE AS IT WAS STATED SOME KIND OF ELECTRICAL ISSUE WAS CAUSING THE ANTIFREEZE TO BECOME ACIDIC AND DESTROYING RADIATOR FROM WITHIN. THIS IS ANOTHER NOT WELL KNOWN ISSUE WITH THIS MODEL THAT SEEMS TO HAVE NOT BEEN MADE PUBLIC THAT I CAN FIND. MY RADIATOR MECHANIC THAT REPLACED MINE 2 OF THE 3 TIMES STATED THAT THE RADIATOR WAS LEAKING COULD NOT FIND ANY OTHER ISSUES IN 2015, & 2017. THIS IMPLIES THAT THE ISSUE STATED FROM PREVIOUS STATED WEBSITE ISN'T EVEN THE ISSUE THAT I'M EXPERIENCING. MY CLOSEST LEXUS DEALERSHIP IS AWARE OF THE ACIDIC PROBLEM BASED ON STATEMENT GIVEN TO ME BY THE LOCAL RADIATOR SHIP REP THAT I TALKED TO.
#11219600 | STRUCTURE:BODY | | N/A miles
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#11219601 | STRUCTURE:BODY | | N/A miles
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#11189791 | EXTERIOR LIGHTING | | N/A miles
THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

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Safety Rating for the 2004 LEXUS RX330

NHTSA has not yet tested the 2004 LEXUS RX330 in its New Car Assessment Program.

Technical Service Bulletins for the 2004 LEXUS RX330

Toyota Motor Corporation has issued 30 technical service bulletins (TSBs) for the 2004 LEXUS RX330. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

WPB (POL 14-03)_ — STRUCTURE

"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING...

ZLB_WEP_Dealer L — EXTERIOR LIGHTING:HEADLIGHTS

Dealer Letter: As communicated on December 3, 2013, Lexus has launched a warranty enhancement program to extend warranty coverage for headlamp housing assemblies on 2004 through 2009 model year RX vehicles. Lexus has received reports indicating excess moisture can form on the interior of the headlamp housing, in these vehicles....

L-SB-0107-12 — STEERING

Some 2004- 2009 RX North American produced vehicle may exhibit an oil leak from the boots of the steering gear assembly.

0702 — UNKNOWN OR OTHER

CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE ENHANCEMENT FOR 2004 MODEL YEAR GX470, LS430 & RX330 VEHICLES AS WELL AS 2004 THROUGH EARLY 2005 MODEL YEAR LX470 VEHICLES EQUIPPED WITH REAR (BACK-UP) CAMERA. *NJ

00406 — STRUCTURE:BODY:DOOR

REAR DOOR STAY IMPROVEMENT. *AK

0503 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

RADIATOR MAY CRACK AT THE BASE OF ONE OR MORE OF THE RADIATOR TUBES, RESULTING IN COOLANT LEAKAGE - CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE ENHANCEMENT. LEXUS. *TT

01105 — VEHICLE SPEED CONTROL:CRUISE CONTROL

REPAIR MANUAL SUPPLEMENT: LASER CRUISE CONTROL BEAM AXIS ADJUSTMENT. *NM

00705 — ELECTRICAL SYSTEM

THE SRS AND PASSENGER AIRBAG OFF INDICATOR LIGHTS REMAIN ON. OCCUPANT DETECTION DTC B1785 IS FOUND. *TT

5033C — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

REPAIR MANUAL CORRECTION FOR THE DIFFERENTIAL MOUNT CUSHION (4WD). *TT

00105 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

GRINDING/GROANING NOISE FROM THE MOON ROOF WHEN TILTING OR OPENING. *TS

Showing 10 of 30 technical service bulletins.

NHTSA Investigations for the 2004 LEXUS RX330

NHTSA has opened 1 investigation into potential safety defects in the 2004 LEXUS RX330.

Investigation PE05009 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS Closed

Opened:

VACUUM BRAKE BOOSTER FAILURE

Other Model Years of the LEXUS RX330

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Other LEXUS Models

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