NHTSA Complaint #11102176 — 2017 FORD FUSION ENERGI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11102176
Vehicle	2017 FORD FUSION ENERGI
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2018
Date Filed	June 15, 2018
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I BOUGHT THE CAR ABOUT 2 WEEKS AGO AND THE 12V BATTERY WAS LOW AND WHEN YOU TURN THE CAR OFF IT PUT THE CAR IN SLEEP MODE DISABLING THE REMOTE FUNCTION (REMOTE LOCK/UNLOCK STARTING AND CHARGE STATE) ON THE APP. I JUST ASSUMED IT WAS FROM SITTING ON THE DEALER LOT FOR A FEW MONTHS AND BRUSHED IT OFF BUT TWO WEEKS LATER AFTER CHARGING THE CAR TWICE A DAY IT STILL HAPPENS IF I JUST RUN ON ELECTRIC FOR MY COMMUTE. IT APPEARS THE CAR HAS A POWER DRAIN SOMEWHERE I HAVE MADE AN APPOINTMENT AT THE DEALER TO SEE IF THIS CAN BE RESOLVED AND HOW MUCH IT WILL COST SINCE I AM OUT OF THE BUMPER TO BUMPER WARRANTY (41000 MILES).

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