NHTSA Complaint #11593385 — 2017 FORD FUSION ENERGI

The contact owns a 2017 Ford Fusion Energi. The contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. The brake warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was later taken to a local independent mechanic where it was diagnosed that the failure experienced was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.