NHTSA Complaint #11101946 — 2011 BMW X3
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11101946 |
| Vehicle | 2011 BMW X3 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WHILE DRIVING, THE STEERING FAILED SUDDENLY WHERE I WAS UNABLE TO STEER. IT BECAME LOCKED. IT SAID I HAD A CHASSIS STABILIZATION MALFUNCTION. THE STEERING WHEEL ALSO APPEARED. I PULLED OVER AND TURNED THE CAR OFF. AFTER A FEW MINUTES THE SYSTEM RESET AND I WAS ABLE TO DRIVE AGAIN. IT BECAME VERY FREQUENT WHERE IT WAS DIFFICULT TO DRIVE. THIS HAS HAPPENED DRIVING ON LOCAL STREETS AND ON A HIGHWAY. WHEN I BROUGHT IT INTO THE REPAIR SHOP, I WAS TOLD THAT THE STEERING MODULE AND STEERING RACK WAS MALFUNCTIONING. THEY SAID THAT BMWNA DID NOT HAVE A RECALL OR FIX ON THIS ISSUE. MY REPAIR SHOP SAID I WOULD NEED TO PAY THE THOUSANDS OF DOLLARS TO HAVE IT REPAIRED. I HAVE READ THAT MANY OTHERS ARE HAVING THIS SAME PROBLEM. I HAVE HAD THIS CODE CLEARED FROM THE REPAIR SHOP A NUMBER OF TIMES NOW.
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