NHTSA Complaint #11719278 — 2011 BMW X3
ENGINE issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11719278 |
| Vehicle | 2011 BMW X3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I had my car towed into bmw dealership for a vanos recall repair,it went in for the repair the repair was "done" but before picking it up they told me they were unable to qc/start my engine to verify the repair claiming that because my camshaft position sensor was removed (it was removed to ultimately figure out it was the vanos system that failed)and that my car had no battery at the time of the repair they could and would not start my engine to verify the repair and that they turned it over by hand only,upon them releasing the car back to me I brought a battery and started my car and left the dealership within ten miles my engine failed and locked up due to oil starvation,I had it towed back immediately and explained what happened,and they refuse to take any responsibility for my car failing on the road while driving cause my engine to smoke and push the smoke into the cab mid traffic,this happened In July of 2025 and I am still going back and forth trying to get them to take responsibility and replace my engine,they did not follow proper procedures to ensure my vehicle was safe for pickup violating safety standards
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