NHTSA Complaint #11101459 — 2018 DODGE DURANGO
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11101459 |
| Vehicle | 2018 DODGE DURANGO |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VT |
Consumer Description
DOGS IN VEHICLE IN FRONT PASSENGER SIDE AND REAR PASSENGER SIDE. DOG IN FRONT MAY HAVE COME IN CONTACT WITH SWITCH OR CONTROL BACK\LOMBAR SEAT REST OPENED TO FOLD OPEN TO REAR ( SLEEP POSITION ) FRONT BACK REST TRAPPED AND CRUSHED DOG SLEEPING ON REAR PASSENGER SIDE, REQUIRED EMERGENCY STOP ON HIGHWAY TO ATTEMPT TO LOCATE SEAT SWITCH IN ORDER TO RELEASE DOG FROM POSITION. DOG ( 48 POUNDS ) SUFFERED MAJOR INJURIES, INTERNAL BLEEDING AND LIVER DAMAGE DUE TO RAT TRAP LIKE SETUP OR FRONT SEAT VIOLENT MOTION TOWARDS REAR AND NO SAFETY RESTRAINT MECHANISM TO PREVENT SEAT FROM PINNING REAR PASSENGERS IN PLACE. WILL SUBMIT CIVIL COURT CASE TO RECOVER LOSSES AND MEDICAL FEES FOR INJURED PET. THIS VEHICLE PRESENTS A MAJOR SAFETY HAZARD CONSIDERING THERE ARE NO SAFETY MECHANISMS PREVENTING THE FRONT SEAT FROM OPENING IN SUCH A MANNER. HAVE OWNED LOTS OF CARS AND HAVE BEEN DRIVING WITH DOGS FOR 25 YEARS NOW AND NEVER COME ACROSS SOMETHING LIKE THIS BEFORE, WILL GET RID OF THIS VEHICLE ASAP
Related Complaints for the 2018 DODGE DURANGO
Other SEATS Complaints
#11621275
There is definitely something wrong with the headrests on the durangos. I was vacuuming my seats and i used the passe...
#11612364
The front passenger side headrest Safety mechanism deployed as I was driving down the road and upon looking at it, a...
#11609717
I was sitting in my car in the car line to drop my children off at school and the passenger seat headrest busted open...
#11609777
The AHR system for the passenger seat failed. While sitting in the school line for one of my kids, the passenger head...
#11517079
While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the...
Recent Complaints for the 2018 DODGE DURANGO
#11713709
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure...
#11713709
LANE DEPARTURE: ASSIST
FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure...
#11713709
SERVICE BRAKES
FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure...
#11710625
ENGINE
Over time, the valvetrain in my engine became gradually louder. Because there were no check engine lights or fault co...
#11709881
ELECTRICAL SYSTEM
Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall has been active but without a solution since 2022 an...