NHTSA Complaint #11099543 — 2017 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11099543
Vehicle 2017 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 8,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES ON DIFFERENT OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE AS IT KEPT SWERVING BACK AND FORTH AND LOST POWER. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD, TURNED OFF THE VEHICLE, AND IT RESTARTED ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

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