NHTSA Complaint #11099331 — 2010 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11099331
Vehicle 2010 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I WAS AWARE THE CHECK ENGINE LIGHT AND ALARM CAME ON WHEN I WOULD MAKE RIGHT OR LEFT HAND TURNS. TOOK MY VEHICLE IN FOR A CHECK. WAS TOLD THERE "WAS NO OIL ON THE DIPSTICK" SO HAD MY OIL CHANGED ON 2/21/2018 AND MY MILEAGE WAS 72704. THEY DID AN OIL CONSUMPTION TEST AT THIS TIME. WHEN I RETURNED AT 73696 MILES TO HAVE PHASE TWO OF THE TEST CHECKED, THE OIL WAS AT "FULL LEVEL". NOW AT 77,250 MILES AND AM HAVING TO ADD OIL AGAIN. STOPPED AT TOYOTA SERVICE ON 6/01/2018 FOR THEM TO CHECK THE WARNING LIGHT. VEHICLE WAS LOW ON OIL AGAIN. THEY TOPPED OFF THE OIL AT NO CHARGE. THANK YOU! WHEN ASKED WHAT ELSE COULD BE DONE ABOUT THIS PROBLEM, I WAS TOLD I COULD REPLACE THE ENGINE. NOT GOING TO HAPPEN WITH MY 2010 PRIUS. NOT DUE FOR AN OIL CHANGE FOR QUITE SOME TIME. GUESS I WILL CHECK AND ADD OIL AS NEEDED IN THE INTERIM.

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