NHTSA Complaint #11707554 — 2010 TOYOTA PRIUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11707554
Vehicle	2010 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	March 1, 2025
Date Filed	December 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The color of my Prius 2010 starts with 070, blizzard white pearl. The body started peeling. I have visited Toyota dealer on 12/29/25 with this issue and got to know that this issue is well known but the service campaign was finished around June, 2025. I own this car from 2023, October and visiting Toyota dealers for services regularly, but never thought that this issue was a common issue by Toyota. Also, I have not heard anything from dealer. It is also true that the issue was not severe and even if it was, I was not attentive to that, apologize for my ignorance. However, it seems the issue is getting worse day by day. I did not receive any notice from Toyota about any campaign about this issue. My Toyota dealer recommended me to reach out to Toyota if any courtesy repair can be done on my vehicle. I reached out to Toyota, but seems to me they cannot do much. Can I get any help in this regards?

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