NHTSA Complaint #11505407 — 2010 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11505407
Vehicle 2010 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Car slows down to a stop when driving on the freeway. With no power to accelerate, it makes it hard to get to the side of the road to be towed. Been to the dealer twice to address the problem, and was told that if I don't pay $200, that there is nothing they can do. Then when I did pay the money for evaluation, they told me the problem could be one of several things that would start the never-ending process of repairs that will keep me paying until they solve it. I would think that with a $200 code reading, that the dealers software could narrow it down to the exact repair needed. I mentioned to the dealer about the JOV update I had done earlier to the car, but dealer refuses to recognize that there is a recall on my vehicle, and that I needed to pay money(that I don't have) to do anything. My check hybrid system light and orange triangle comes on when the car dies

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