NHTSA Complaint #11098383 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11098383
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	May 27, 2018
Date Filed	May 29, 2018
Mileage	78,690 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

BOUGHT VEHICLE USED AT 73200 MILES. TRANSMISSION WENT BAD AND REPLACED AT 74000 MILES, UNDER DEALER WARRANTY. CODE READY INCORRECT GEAR. CAR SAID TRANSMISSION FAULT SERVICE IMMEDIATELY. AT 78690 MILES VEHICLE STARTED TO SHIFT IRREGULARLY AGAIN AFTER DESCENDING A LARGE HILL (800+ FOOT ELEVATION OVER 2-3 MILES) AND THE TRANSMISSION FAULT ALERT OCCURRED AGAIN. VEHICLE WAS ABLE TO MOVE BUT HAD NO POWER TO ASCEND A SMALL HILL (~50 FOOT). HAD TO BE TOWED TO DEALER.

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