NHTSA Complaint #11097284 — 2012 FORD ESCAPE
FUEL SYSTEM, GASOLINE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 11097284 |
| Vehicle | 2012 FORD ESCAPE |
| Component | FUEL SYSTEM, GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | IL |
Consumer Description
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2018. THE CONTACT SPOKE WITH GILLESPIE FORD (18834 GRAND AVENUE, LAKE VILLA, IL 60046, (847) 244-9500) SEVERAL TIMES REQUESTING INFORMATION ON PART AVAILABILITY. THE DEALER STATED THAT PARTS WERE UNAVAILABLE; HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS AVAILABLE FOR THE RECALL REPAIR. WHEN THE FUEL TANK WAS FILLED, THE VEHICLE EMITTED A FUEL ODOR WHILE PARKED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT. *TT
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