NHTSA Complaint #11693844 — 2012 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11693844
Vehicle	2012 FORD ESCAPE
Component	SUSPENSION
Date of Incident	October 16, 2025
Date Filed	October 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have i seen a sub frame rot like that on a car unless it was sitting for many years. Now the dealership wants 3,000 dollars to replace sub frame.

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#11576912 — March 12, 2024 — While doing an exhaust inspection on my car, I noticed the front subframe is rusted completely through on the right h...

#11490269 — October 21, 2022 — Passenger side front control arm mount has extreme rust that degrades the integrity of the front suspension. Many ot...

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