NHTSA Complaint #11653663 — 2012 FORD ESCAPE

The contact owns a 2012 Ford Escape. The contact stated that the vehicle was included in NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, the vehicle would only start after several attempts. The vehicle was returned to the dealer, who acknowledged that the clamp for the Fuel Delivery Module (FDM) flange was not properly placed, and the issue was corrected. The contact stated that the failure persisted while attempting to start the vehicle the following morning. The contact stated that there was an abnormal burning fuel odor entering the cabin of the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 96,000.