NHTSA Complaint #11096725 — 2018 BMW X3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11096725
Vehicle	2018 BMW X3
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2018
Date Filed	May 18, 2018
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE BLIND SPOT DETECTION DOES NOT WORK ON THE PASSENGER SIDE. WHEN PASSING A VEHICULE THAT IS IN THE RIGHT LANE THE DETECTION LIGHT IN THE PASSENGER MIRROR ONLY COMES ON ABOUT 30-40 % OF THE TIME. EVEN WHEN PASSING A LARGE TRUCK. THIS MEANS YOU DO NOT HAVE KNOWLEDGE OF THE LOCATION OF A VEHICULE AS IT PASSES INTO YOUR BLIND SPOT OR WHEN AMPLE SPACE IN AVAILABLE TO RETURN TO THE RIGHT LANE AFTER PASSING. ALSO IF A VEHICULE APPROACHES FROM BEHIND ON YOUR PASSENGER SIDE YOU ARE NOT AWARE IT'S IN YOUR BIND SPOT. MY DEALER IN CHARLOTTESVILLE VA. STATED THAT SEVERAL MORE OWNERS HAVE COMPLAINED ABOUT THIS BUT NO FIX IS AVAILABLE. I CALLED BMW USA AND EXPRESSED MY CONCERN THAT SOME ONE WAS GOING TO GET HURT AND IF THAT HAD NOT ALREADY HAPPENED. "ALEX" SAID THEY WOULD LOOK INTO IT BUT PROMISED NOTHING. ( THIS IS A COSTLY OPTION ON THE CAR AND IT DOES NOT WORK)

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