NHTSA Complaint #11093904 — 2011 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11093904
Vehicle	2011 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	September 6, 2016
Date Filed	May 15, 2018
Mileage	154,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY WHOLE SYNC SYSTEM HAS TURNED OFF NOT ALLOWING IN VISUAL ON CONTROLLING RADIO, TEMPERATURE, OR DESTINATION. THE PROBLEM OCCURRED AFTER PURCHASING BUT I HAD LIVE NOW NOTICED IT'S GETTIBG WORSE. THERE ARE A LOT OF TROUBLE SHOOTING IDEAS SUGGESTED. DISCONNECTING NEGATIVE CABLE, REMOVING A FUSE, AND RESTARTING SYNC SYSTEM. I AM NOW GOING ON THREE WEEKS AND MY ISSUE IS YET TO BE RESOLVED. I BELIEVE THIS MAY BE MORE ELECTRICAL THEN SYNC SYSTEM.

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