NHTSA Complaint #11093575 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11093575
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	May 11, 2018
Date Filed	May 13, 2018
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HERE IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS FALLING APART. THE OWNER OF THIS CAR IS A TESLA ENTHUSIAST WHO OWNS THREE TESLAS. I AM DOUBTFUL THAT HE WILL MAKE A COMPLAINT TO NHTSA HIMSELF SO I AM PASSING ON THIS INFORMATION IN THE PUBLIC INTEREST. HERE IS A LINK TO THE VIDEO HE HAS JUST UPLOADED. HTTPS://TWITTER.COM/TWITTER/STATUSES/995816775106244609 "WE HAVE BEEN BRINGING OUR TESLA INTO SERVICE SEVERAL TIMES REGARDING STEERING PROBLEMS AND THEY KEPT TELLING US THEY CAN'T FIND ANYTHING AND ASSURED US IT'S SAFE TO PUT OUR KIDS IN IT. MY WIFE REFUSED. THEN THIS HAPPENED. @ELONMUSK @TESLA @TESLAMOTORSCLUB CAN SOMEONE EXPLAIN?" THE FRONT WHEEL IS MOVING BACKWARDS AND FORWARDS IN THE WELL AND EVENTUALLU SMASHES INTO THE BACK OF THE WELL AND RIPS OFF PART OF THE UNDERBODY. YOU CAN SEE THAT THE TREAD OF THE TIRE IS BADLY WORN INDICATING THAT THERE HAS BEEN A PROBLEM WITH THE SUSPENSION FOR SOME TIME. THE INCOMPETENCE OF THE TESLA SERVICE CENTRE IS BEYOND BELIEF. PLEASE DO SOMETHING ABOUT THIS. CONCERNED CITIZEN

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