NHTSA Complaint #11092736 — 2017 HONDA RIDGELINE

NEW 2017 HONDA RIDGELINE TRUCK WHEN PUT IN REVERSE FROM DRIVE (STOP POSITION) THE VEHICLE WOULD GO FORWARD NOT BACKWARDS. AFTER ONE MONTH THE TRANSMISSION FAILURE LIGHT CAME ON AND HONDA DEALERSHIP REPLACED THE ENTIRE TRANSMISSION. THEY REPLACED THE ENTIRE TRANSMISSION WITH A REMANUFACTURED TRANSMISSION. THE DAY AFTER TRANSMISSION REPLACEMENT THE SHIFT POSITION SHIFTER ON THE REMANUFACTURED TRANSMISSION SWITCH WENT BAD AND WAS REPLACED. THE VEHICLE CONTINUES TO DOWNSHIFT ODDLY WHEN FOOT IS TAKEN OFF ACCELERATOR. THIS IS WITH THE REPLACED REMANUFACTURED TRANSMISSION ON MY 4 MONTH OLD VEHICLE. THIS VEHICLE DOES NOT DRIVE LIKE A NORMAL NEW CAR. THE VEHICLE ALSO HAS A VERY LOUD WIND NOISE COMING FROM BOTH DRIVER AND PASSENGER DOOR WHEN DRIVING AT A HIGH RATE/FREEWAY. DEALERSHIP SAYS NO PROBLEMS EXIST IF A LIGHT DOES NOT COME ON TO SAY FAILURE THEN EVERYTHING IS OK. THE DEALERSHIPS DO NOT COMPLETELY DOCUMENT WHAT THE PROBLEMS ARE WHEN YOU TAKE IT IN FOR REPAIRS. NO CONSOLIDATION OF INFORMATION FROM HONDA TO REPORT PROBLEMS FROM MULTIPLE CONSUMERS. I HAVE SPENT HOURS/DAYS AT THE DEALERSHIP REGARDING THIS NEW VEHICLE AND THE PROBLEMS HAVE NOT BEEN RESOLVED. I HAVE NUMEROUS REPAIR ORDERS, E-MAILS, LETTERS AVAILABLE UPON REQUEST. THANK YOU.