NHTSA Complaint #11090890 — 2011 FORD EXPLORER

MY WIFE AND I BOUGHT OUR EXPLORER LESS THAN A WEEK AGO AND WE SMELL A REALLY BAD ROTTEN EGG SMELL, SULFUR , CARBON MONOXIDE SMELL IN THE VEHICLE BADLY. WE SMELL IT WHEN PARKED, IDLING AT A STOP, ACCELERATING AND CRUISING DOWN THE ROAD, SO BASICALLY IN ALL ASPECTS OF DRIVING WE SMELL IT. THIS IS VERY UNHEALTHY FOR ALL OF US TO BE BREATHING THIS IN ECSPECIALLY OPERATING A MOVING VEHICLE AT THE RATE OF SPEEDS UPWARDS TO 70MPH AND HAVING SOMETHING HAPPEN TO US WHILE DRIVING. I'VE SEEN NEWS ARTICLES OF POLICE EVEN CRASHING AND CIVILIANS BECAUSE THEY BLACK OUT OR PASS OUT BECAUSE OF THE STRONG SMELL. ITS'S SO BAD IT'S BEEN GIVING MY WIFE AND I HEADACHES. WE HAVE A 1 YEAR OLD SON THAT RIDES WITH US AND I CAN'T IMAGINE THAT'S GOOD FOR HIM TO BE BREATHING IN. WE HAVE TEACHES OUR DESTINATIONS WITH VERY BAD HEADACHES. WE HAVE RESEARCHED AFTER WE PURCHASED THE VEHICLE AND FOUND IT'S A BIG PROBLEM WITH ALL EXPLORERS 2011-2015. THIS IS UNACCEPTABLE AND I WILL NOT BE DRIVING THIS CAR UNTIL IT'S FIXED BECAUSE I'M NOT RISKING MY LIFE AND CERTAINLY WON'T BE LETTING MY SON BE EXPOSED TO IT. FORD NEEDS TO RECALL AND FIX THIS ISSUE. WE BOUGHT THIS VEHICLE BECAUSE IT WAS A TOP RATED USED SUV TO BUY FOR OUR GROWING FAMILY. PLEASE CONTACT ME ABOUT THIS ISSUE BECAUSE THIS NEEDS TO BE TAKEN CARE OF ASAP.