NHTSA Complaint #11088544 — 2017 LINCOLN MKC

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11088544
Vehicle	2017 LINCOLN MKC
Component	UNKNOWN OR OTHER
Date of Incident	August 25, 2017
Date Filed	April 17, 2018
Mileage	55 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN THE CAR IS OFF UPON ENTERING THE CAR. THIS ISSUE HAS BEEN REPORT SINCE FIRST OIL CHANGE

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