NHTSA Complaint #11084701 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11084701
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

TAKATA RECALL I HAVE GONE THROUGH THE RINGER WITH THIS VEHICLE I PURCHASED THE ENGINE STOPPED ON ME WHILE I WAS DRIVING DOWN THE INTERSTATE. IT WASN'T UNTIL I HOUNDED DOWN HYUNDAI AFTER THEM NOT RETURNING MY CALLS FOR 3 WEEKS THAT THEY TOLD ME THERE WAS A RECALL ON MY ENGINE. I SPENT ALMOST $1000 IN RENTAL FEES OF MY OWN MONEY BEFORE THEY CONTACTED ME. THEY EVENTUALLY GOT IN CONTACT WITH ME AND PUT IN A RENTAL CAR BUT ALSO ASSURED ME I I WOULD BE REIMBURSED FOR THE OUT-OF-POCKET FEES I HAD TO PAY. THAT HAPPENED IN SEPTEMBER OF 2017 IT IS NOW APRIL OF 2018 AND I STILL HAVEN'T RECEIVED ANY FUNDS. ANOTHER ISSUE HAPPENED ABOUT 3 WEEKS AGO WHILE I WAS ON MY WAY TO WORK WHILE SITTING AT A RED LIGHT ONCE IT TURNED GREEN I PRESSED DOWN ON THE GAS TO GO FORWARD AND THE CAR WOULD NOT MOVE. I'VE HAD MY CAR TOWED ALMOST 7 TIMES IN THE PAST MONTH FOR IT TO BE A TRANSMISSION ISSUE. WHICH AFTER DOING RESEARCH ONLINE THERE IS A RECALL FOR THE CVT TRANSMISSION FOR MY CAR. THIS IS ANOTHER RECALL THAT I WAS NOT INFORMED ABOUT AND HAVE YET TO BE INFORMED ABOUT. I'VE HAD NOTHING BUT FINANCIAL HARDSHIPS DEALING WITH SERVICING THIS CAR AND BEING IGNORED BY YOUR COMPANY. IT IS ABSOLUTELY OUTRAGEOUS

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