NHTSA Complaint #11083959 — 2012 FORD EXPEDITION

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED TO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE ENGINE, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION. ON APRIL 3, 2018, THE SAME FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *TT THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AND REPAIRED BY COGGIN DELAND FORD ON APRIL 11, 2018. *TR *LN*JB