NHTSA Complaint #11083526 — 2004 DODGE SPRINTER 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11083526
Vehicle	2004 DODGE SPRINTER 2500
Component	ELECTRICAL SYSTEM
Date of Incident	December 8, 2017
Date Filed	April 5, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE DODGE DEALER DID THE T21 EMISSION RECALL ON 12/08/2017. EVERSINCE THIS RECALL SERVICE MY VEHICLE HAS BEEN RENDERED IN-OPERABLE WITH TWO PROBLEMS. (1) THE BATTERY DIES OVERNIGHT. I HAVE ALREADY REPLACED TO NEW BATTERY WITH SAME PROBLEM. (2) THE EGR VALVE MAKES BUZZING NOISE WITH THE CAR OFF. I HAVE REPLACED THE EGR VALVE WITH NEW ONE WITH SAME PROBLEM. IT HAS BEEN FIVE MONTH AND NOW DODGE SAYS THEY NEED TO REPLACE ANOTHER PART (INSTRUMENT CLUSTER CONTROLLER), BUT DODGE DOES NOT TAKE ANY RESPONSIBILITY FOR THESE DAMAGES OR HOW OR WHEN MY CAR WILL LEAVE THE DEALER. PLEASE LOOK INTO THIS.

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