NHTSA Complaint #11537939 — 2004 DODGE SPRINTER 2500

The contact owns a 2004 Dodge Sprinter 2500. The contact stated that while the vehicle was parked in the driveway with the ignition key turned to the off position however, the vehicle remained on, causing the battery to be drained. The vehicle was towed to an independent mechanic and diagnosed with EGR valve failure. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 257,600.