2004 DODGE SPRINTER 2500 — Problems, Recalls & Safety Data

The contact owns a 2004 Dodge Sprinter 2500. The contact stated that while the vehicle was parked in the driveway with the ignition key turned to the off position however, the vehicle remained on, causing the battery to be drained. The vehicle was towed to an independent mechanic and diagnosed with EGR valve failure. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 257,600.

The contact owns a 2004 Dodge Sprinter 2500. The contact stated that while the vehicle was parked in the driveway with the ignition key turned to the off position however, the vehicle remained on, causing the battery to be drained. The vehicle was towed to an independent mechanic and diagnosed with EGR valve failure. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 257,600.

The contact owns a 2004 Dodge Sprinter 2500. The contact stated the backlight of the instrument panel had remained illuminated after the vehicle was turned off, and remained constantly illuminated. The failure had been ongoing for the past three years. The contact stated that the failure drained the battery; requiring the battery to be replaced. The contact stated that the failure was due to a Manufacturer's Campaign Number: T21. The contact took the vehicle to a dealer and the recall repair was completed. The contact stated that after the repair, the failure had returned and that the vehicle could not be repaired a second time under the original recall. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.

THE T21 RECALL HAS COMPLETELY RUINED MY PERFECTLY MAINTAINED AND STABLE WORK VEHICLE. INITIALLY AFTER HAVING THE RECALL DONE IT LEFT MY BATTERY DEAD AS IT LEFT COMPONENTS RUNNING...IT HAS BEEN IN AND OUT OF THE SHOP FOR 5 MONTHS SINCE THE RECALL THEY KEEP THROWING FIXES AT IT WHICH NEVER SEEM TO WORK! THEY HAVE REPLACED THE INSTRUMENT CLUSTER, EGR, 2 PCMS, AND NUMEROUS OTHER PARTS. IT STILL HAS NO POWER AND SURGES AND IS BLOWING BLACK SMOKE OUT OF THE EXHAUST. THERE NEEDS TO BE A RECALL FOR THE T21 RECALL AS MY VAN IS STILL BROKEN AND NO CAN SEEM TO FIX IT. I AM DISAPPOINTED YOU WOULD FORCE A RECALL WITHOUT PROPER INVESTIGATION FIRST. MY VAN IS USELESS NOW AND ITS COST ME 1000'S OF DOLLARS IN LOST WORK!

THE T21 RECALL HAS COMPLETELY RUINED MY PERFECTLY MAINTAINED AND STABLE WORK VEHICLE. INITIALLY AFTER HAVING THE RECALL DONE IT LEFT MY BATTERY DEAD AS IT LEFT COMPONENTS RUNNING...IT HAS BEEN IN AND OUT OF THE SHOP FOR 5 MONTHS SINCE THE RECALL THEY KEEP THROWING FIXES AT IT WHICH NEVER SEEM TO WORK! THEY HAVE REPLACED THE INSTRUMENT CLUSTER, EGR, 2 PCMS, AND NUMEROUS OTHER PARTS. IT STILL HAS NO POWER AND SURGES AND IS BLOWING BLACK SMOKE OUT OF THE EXHAUST. THERE NEEDS TO BE A RECALL FOR THE T21 RECALL AS MY VAN IS STILL BROKEN AND NO CAN SEEM TO FIX IT. I AM DISAPPOINTED YOU WOULD FORCE A RECALL WITHOUT PROPER INVESTIGATION FIRST. MY VAN IS USELESS NOW AND ITS COST ME 1000'S OF DOLLARS IN LOST WORK!