NHTSA Complaint #11082557 — 2006 TOYOTA RAV4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11082557
Vehicle	2006 TOYOTA RAV4
Component	POWER TRAIN
Date of Incident	March 17, 2018
Date Filed	April 2, 2018
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

REAR DIFFERENTIAL COUPLER IS FAILING. EMITTING AN AWFUL NOISE AND GETTING WORSE. SPOKE TO TOYOTA CUSTOMER SERVICE. THEY TOLD ME THAT THE ENHANCED EXTENDED WARRANTY HAS EXPIRED AT THE END OF LAST YEAR. I DID NOT KNOW ABOUT THIS, UNTIL THE PART HAS WORN OUT. (DEFECTIVE) IT IS A $1400. PART PLUS LABOR TO INSTALL. THEY CANNOT EXTEND THE ENHANCED EXTENDED WARRANTY ACCORDING TO THE RULES THAT NHTSA HAS SUGGESTED. DON'T YOU THINK IT IS TIME FOR NHTSA TO REQUIRE THAT TOYOTA RENEW THIS REPLACEMENT, OR CALL IT A RECALL FOR THEIR DEFECTIVE MANUFACTURING PROCESS?

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