NHTSA Complaint #11081875 — 2015 FORD F-150

FORD F150 LARIAT 2015 CREW CAB SINCE IT WAS NEW (FEB 2015) HAS WEEKLY, HAD THE PASSENGER REAR DOOR LOCK STICK MAKING IT IMPOSSIBLE TO OPEN THE DOOR EITHER FROM THE INSIDE OR THE OUTSIDE. I TOOK THE CAR TO THE DEALER IN THE EARLY DAYS OF OWNERSHIP FOR WARRANTEE REPAIR BUT THEY NEVER COULD DUPLICATE THE PROBLEM. THE VEHICLE WAS RECENTLY IN FOR A RECALL NOTIFICATION FOR A CABLE ISSUE WITH THE DOOR OPENING SYSTEM WHICH COULD FAIL, ALLOWING THE DOOR TO EITHER NOT OPEN OR OPEN UNEXPECTEDLY. THE REPLACEMENT OF THE CABLE DID NOT FIX THIS PROBLEM AND IT CONTINUES UNTIL TODAY. ON MARCH 27TH I TOOK THE DOOR APART TO SEE IF I COULD LOCATE THE PROBLEM. I WAS CONCERNED AND ANXIOUS, THAT IF THE CAR WERE TO BE INVOLVED IN AN ACCIDENT, ACCESS THROUGH THE PASSENGER REAR DOOR COULD BE BLOCKED, MAKING MY GRANDSON SUSCEPTIBLE TO POSSIBLE DANGER IF HE WAS IN HIS CAR SEAT. HE LIVES WITH ME AND I TAKE HIM TO SCHOOL EVERYDAY. TODAY THE DOOR JAMMED AT HIS SCHOOL AS IT DOES ON 25% OF THE DAYS I TAKE HIM TO SCHOOL WHICH CAUSES PROBLEMS IN THE SCHOOL UNLOADING ZONE. WHEN I GOT HOME I ONCE AGAIN TRIED TO REPLICATE THE PROBLEM. I FOUND THE PROBLEM AND WILL NOW DESCRIBE IT. THE DOOR LOCK, JAMS IN A LOCKED POSITION IF THE DOOR IS LOCKED AND THE REAR PASSENGER WINDOW IS LOWERED MORE THAN 1". FROM THE 1" OPEN TO FULL OPEN POSITION, THE DOOR LOCK WILL NOT DISENGAGE OR PERMIT THE DOOR TO BE OPENED BY EITHER THE INTERIOR OR EXTERIOR DOOR HANDLES. THIS OCCUR NO MATTER WHAT THE OPERATING STATE THE VEHICLE IS IN. THE ELECTRIC LOCKING SYSTEM WILL NOT UNLOCK THE DOOR AND MANUALLY PULLING ON THE RELEASE BUTTON HAS ONLY RESULTED IN TEARING THE BUTTON FROM THE METAL ROD TO WHICH IT IS ATTACHED (WHICH HAPPENED TODAY). SO, ANY TIME THE WINDOW IS CRACKED OPEN FROM 1" TO FULL OPEN, THE LOCKING SYSTEM FREEZES IN THE LOCKED POSITION MAKING THE DOOR A HAZARD AND USELESS AS AN ENTRY OR EXIT MEANS.