NHTSA Complaint #11078710 — 2012 FORD ESCAPE

RECEIVED RECALL NOTICE 16V-777; CALLED DEALERSHIP PARTS NOT AVAILABLE EVEN THOUGH NOTICE STATES PARTS ARE NOW AVAILABLE. DEALERSHIP SAYS TO CALL BACK IN TWO WEEKS. CALL BACK IN TWO WEEKS PARTS ARE STILL NOT AVAILABLE. CALL FORD HEADQUARTERS THEY SAY THEY CANNOT DO ANYTHING I HAVE TO CALL ANOTHER DEALERSHIP. I ASK THEM WHY THEY CAN'T SEND PARTS TO MY DEALERSHIP AND THEY SAY THEY ARE INDEPENDENTLY OWNED AND THEY HAVE NO CONTROL ON THEIR PARTS. I ASK SHOULD MY DEALERSHIP BE ASKING FOR MORE PARTS? THEY CANNOT ANSWER THAT - THEIR ONLY SOLUTION IS FOR ME TO FIND ANOTHER FORD DEALERSHIP AND SEE IF THEY HAVE THE PARTS. MEANWHILE I HAVE A CAR THAT MAY HAVE A FUEL SUPPLY PORT CRACK WHICH COULD RESULT IN A FIRE IN THE PRESENCE OF AN IGNITION SOURCE.