NHTSA Complaint #11075561 — 2015 FORD F-150

RECALL REMEDY DID NOT RESOLVE THE ISSUE. THE DRIVER DOOR DOESN'T LATCH AFTER OPENING WHEN AMBIENT TEMPERATURE IS BELOW FREEZING. THIS HAS HAPPENED TWICE, THE FIRST TIME LESS THAN 10 DAYS AFTER THE RECALL REMEDY WAS PERFORMED ON THE VEHICLE. MY TRUCK HAS PUSH-BUTTON START WITH KEYLESS ENTRY. THE DOOR UNLOCKS WHEN MY HAND IS DETECTED ON THE INSIDE OF THE DOOR HANDLE AND THE KEY FOB IS IN MY POSSESSION. THE FIRST INCIDENCE: I OBSERVED THE LOCK BUTTON POPPED UP AS I GRABBED THE DOOR HANDLE, UPON PULLING THE HANDLE, THE DOOR OPENS. I GOT INTO THE TRUCK, STARTED IT, THEN GOT OUT, BEFORE I ATTEMPTED TO CLOSE THE DOOR. I CLOSED THE DOOR, BUT INSTEAD OF LATCHING, I NOTICED IT BOUNCED OPEN AND RESTED A COUPLE OF INCHES FROM ITS CLOSED POSITION. A SECOND, THIRD, AND FOURTH ATTEMPT TO PUSH THE DOOR CLOSED ENDED WITH THE SAME RESULT. ACTUATING THE INSIDE HANDLE DID NOT CHANGE THE SYMPTOM. ACTUATING THE POWER DOOR LOCK, WHICH CYCLED BACK TO UNLOCK, DUE TO THE ENGINE RUNNING, DID NOT CHANGE THE SYMPTOM. I PRESSED THE POWER LOCK BUTTON AND QUICKLY PULLED THE DOOR HANDLE BEFORE THE UNLOCK CYCLE EXECUTED, THE LOCK BUTTON STAYED DOWN (LOCKED), THEN I CLOSED THE DOOR, THE DOOR LATCHED. I UNLOCKED THE DOOR AND OPENED IT, THEN CLOSED IT, IT LATCHED AND OPERATED NORMALLY. THE SECOND INCIDENT: THE DOOR BOUNCED OPEN, JUST LIKE THE FIRST INCIDENT. THE DOOR LATCH CONTINUED TO MISBEHAVE UNTIL I PRESSED THE MANUAL LOCK BUTTON THEN CLOSED THE DOOR. THE DOOR LATCHED. I PRESSED THE UNLOCK BUTTON ON THE KEY FOB. I OBSERVED THE DOOR LOCK BUTTON POP UP ONLY SLIGHTLY TO RETURN TO THE LOCKED POSITION. THE OTHER DOORS UNLOCKED. A FEW MORE ATTEMPTS WITH THE KEY FOB DID NOT UNLOCK THE DOOR. I ENTERED THE PASSENGER SIDE AND CLIMBED THE CENTER CONSOLE TO GET IN THE DRIVERS SEAT. I OPERATED THE DOOR HANDLE, WHICH ALSO UNLOCKS A LOCKED DOOR, THE DOOR OPENED, THEN CONTINUED TO OPERATE NORMALLY.