NHTSA Complaint #11072976 — 2017 HONDA RIDGELINE

PLASTIC PARTS ON MY VEHICLE ARE BUCKLING AND MELTING, INCLUDING THE TRIM ON THE WINDOWS, THE FRONT BUMPER, THE WHEEL WELL AND REARVIEW MIRRORS. HONDA REPLACED THESE PARTS ONCE AND THEY STARTED TO BUCKLE AND WRINKLE THE VERY NEXT DAY. HONDA SAYS THAT IT'S BECAUSE OF UV REFLECTIVE MATERIAL ON MY NEIGHBORS' WINDOWS REFLECTING LIGHT ONTO MY VEHICLE, BUT NONE OF THE OTHER CARS ON MY STREET HAVE THIS PROBLEM. IT DOESN'T SEEM TO MATTER WHERE I PARK MY CAR (STREET, MY DRIVEWAY, NOT NEAR ANY WINDOWS)..THIS HAPPENS AND GETS WORSE AS THE DAYS GO ON. HONDA SAYS THE SAME THING IS HAPPENING TO THEIR CARS AT HONDA HQ...BUT WON'T TAKE RESPONSIBILITY FOR HAVING THE MATERIAL IN THESE PARTS CHANGED TO SOMETHING WHICH DOESN'T MELT. THIS IS A BRAND NEW CAR....... I COVERED THE MELTING PARTS IN REFLECTIVE TAPE IN HOPES OF STOPPING THIS DAMAGE. THE ATTACHED PHOTO SHOWS THE REFLECTIVE TAPE, WHICH IS WHERE THE MELTING IS HAPPENING ON THE REPLACEMENT PARTS. HONDA SAYS THIS IS HAPPENING WHEN MY VEHICLE IS PARKED.