NHTSA Complaint #11071878 — 2011 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11071878
Vehicle	2011 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	February 9, 2018
Date Filed	February 9, 2018
Mileage	174,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

FORD EXPLORER CARBON MONOXIDE. WHEN DRIVING CAR FOR OVER 15 MINS AT A TIME THE CABIN FILLS WITH A ROTTEN EGG SMELL AND CAUSES A SEVERE MIGRAINE. IF YOU DO NOT TURN AC/HEAT OFF AND ROLL DOWN THE WINDOWS YOU WILL BECOME LIGHTHEADED AND DIZZY. KIDS COMPLAIN OF BECOMING VERY SLEEPY WHEN IN THE CAR AND THE AIR OR HEAT IS ON. WE HAVE TO CONSISTENTLY DRIVE WITH THE WINDOWS DOWN TO INSURE THAT WE ARE NOT BEING POISONED WITH CO2. I HAVE TAKEN MY EXPLORER IN TWICE NOW AND HAVE BEEN TOLD BOTH TIMES AFTER EXTENSIVE TESTING THAT THERE IS NOTHING WRONG WITH MY CAR. IT DOES NOT MATTER WHETHER YOU ARE DRIVING ON A HIGHWAY, CITY STREET, OR SITTING STILL IF YOU ARE IN THE VEHICLE FOR MORE THAN 15 MINUTES THE CO2 STARTS UP IF THE AIR OR HEAT IS ON.

Related Complaints for the 2011 FORD EXPLORER

Other UNKNOWN OR OTHER Complaints

#11700688 — November 20, 2025 — Unknown

#11694031 — October 17, 2025 — My recall 24S02 has not been fixed, Exterior A-Pillar applique. I have been sent 2 letters dated Feb 2024 & July 2024...

#11680692 — August 14, 2025 — Safety Recall 24S02/NHTSA Recall 24V031, this recall hasn’t been fixed until now. The part has been on back order sin...

#11678005 — August 2, 2025 — When the vehicle is put in reverse, the backup camera blacks out and if it comes back on, the picture is reversed hor...

#11676546 — July 28, 2025 — ENGINE CARRIER OR CRADLE RUSTED AND CRACKED CAUSING DRIVERS SIDE A ARM TO MAKE WHEEL UNSTEERABLE PULLNG VEHICLE TO TH...

Recent Complaints for the 2011 FORD EXPLORER

#11717906 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11717906 — POWER TRAIN — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11715978 — STEERING — February 5, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the steering wheel wa...

#11710555 — POWER TRAIN — January 12, 2026 — The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to For...

#11708272 — STEERING — January 2, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering...