NHTSA Complaint #11071655 — 2016 FORD EXPLORER

HANKOOK VENTUS S1 NOBLE 2 TIRES 265/50R20 105H HAVE 22,150 MILES ON THEM AND THE TREAD IS ALREADY 1/2 WORN. I HAVE A 2015 TAURUS SHO WITH 20,550 MILES (MICHELIN TIRES) AND THE TREAD IS IN PERFECT CONDITION. SERVER DEALER CHECKED WEAR, WEAR IS EVEN ON ALL 4 TIRES. TIRE MANUFACTURER CLAIMS 50,000 MILE WARRANTY; HOWEVER, SERVICE DEALER STATED THAT ISN'T TRUE. ON 2/7/18 AT 09:00, I NEARLY WENT OFF OF THE ROAD ON W/APPROXIMATELY 1-2 INCHES OF SNOW ON THE ROAD (PACKED DOWN). AT 09:05, I SLID FOR MORE THAN 500 FEET INTO AN INTERSECTION (NO ICE PRESENT) INTO ONCOMING TRAFFIC. HAD ONCOMING TRAFFIC NOT STOPPED AND MY VEHICLE FINALLY TURNING 90 DEGREES, I WOULD'VE BEEN T-BONED IN A BAD ACCIDENT. MY WIFE HAS BEEN COMPLAINING ABOUT THE SAFETY OF THESE TIRES, WELL I EXPERIENCED IT FIRST HAND. ALL OF THIS HAPPENED WHEN THE VEHICLE WAS PUT INTO 4X4 (SNOW/SAND) MODE TRAVELING NO MORE THAN 35-40 MPH ON A 55 MPH ROAD. DUE TO THESE PATHETIC TIRES, WE ARE UNABLE TO DRIVE THIS VEHICLE SAFELY WHEN THE ROADS ARE SNOW COVERED. MY 2015 TAURUS SHO W/MICHELIN TIRES AND 20,550 MILES EXPERIENCES NONE OF THESE ISSUES IN THE SNOW. THE SERVICE DEALER CLAIMS THESE ARE PERFORMANCE TIRES; HOWEVER, THAT IS NOT THE CASE. REVIEWS ALL OF THE INTERNET ARE CONSISTENT IN THAT HANKOOK TIRES (OPTIMUM AND VENTUS S1 NOBLE 2 SERIES) DO NOT LAST MORE THAN 25,000 MILES (COMPARED TO THE MANUFACTURER'S 50,000 MILE RATING. THE SERVICE DEALER INDICATED NO ABNORMAL WEAR AND TEAR ON THE TIRES OR THEIR TREAD.