NHTSA Complaint #11066950 — 2009 VOLKSWAGEN ROUTAN SERVICE BRAKES

Complaint Details

ODI Number	11066950
Vehicle	2009 VOLKSWAGEN ROUTAN
Component	SERVICE BRAKES
Date of Incident	February 5, 2018
Date Filed	February 5, 2018
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE TAKING MY GRANDSON TO SCHOOL THIS MORNING ON A VERY CURVY COUNTRY ROAD THE ENGINE DIED ON MY 2009 VOLKSWAGON ROUTAIN. HAVING NO BRAKES AND NO POWER STEERING MADE IT VERY DIFFICULT TO CONTROL VEHICLE. I TURNED ON EMERGENCY FLASHERS WHEN CAR FINALLY STOPED TURNED TO OFF POSITION THEN RESTARTED ENGINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO ME AND MY WIFE. PROBLEM CANNOT BE DIAGNOSED BY DEALER WHY CAN'T CHRYSLER FIX THIS SERIOUS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED. I KNOW AS WELL AS NHTSA THAT THIS HAS HAPPENED TO MANY PEOPLE. PREVIOUS RECALL FIX FOR IGNITION SWITCH AT WV DEALER TO SOLVE THIS PROBLEM DID NOT WORK . ITS A SHAME THAT MANY PEOPLE HAVE TO INJURED OR KILLED BY A SERIOUS KNOWN PROBLEM LIKE THIS BEFORE COMPANIES ARE FORCED TO FIX THEM.

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