NHTSA Complaint #11403438 — 2009 VOLKSWAGEN ROUTAN SERVICE BRAKES

Complaint Details

ODI Number	11403438
Vehicle	2009 VOLKSWAGEN ROUTAN
Component	SERVICE BRAKES
Date of Incident	March 16, 2021
Date Filed	March 17, 2021
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ESC WARNING LIGHT SUDDENLY DISPLAYED, AND THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP. THE CONTACT STATED THAT AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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