NHTSA Complaint #11364690 — 2009 VOLKSWAGEN ROUTAN SERVICE BRAKES

Complaint Details

ODI Number	11364690
Vehicle	2009 VOLKSWAGEN ROUTAN
Component	SERVICE BRAKES
Date of Incident	October 8, 2020
Date Filed	October 16, 2020
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND THE BRAKES BECOME EXTREMELY TIGHT TO THE POINT YOU CAN'T EVEN USE THEM. IT IS TERRIFYING TO HAVE ZERO CONTROL OVER YOUR CAR CONSIDERING I HAVE 4 CHILDREN. IT HAS HAPPENED WHILE I WAS GOING ONLY 30MPH AND ALSO WHEN I WAS GOING 45 MPH. IT HAPPENS WHEN I'M GOING STRAIGHT AND HAS ALSO HAPPENED WHILE TURNING. SINCE THE LATEST ISSUE I REFUSE TO DRIVE ANYWHERE THAT I CAN'T TAKE BACK ROADS TO.

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#11252368 — August 30, 2019 — VEHICLE WILL INTERMITTENTLY NOT START EVEN AFTER MULTIPLE TRY'S. VEHICLE SHUTS OFF DURING DRIVING EVENTS CITY AND HIG...

#11118077 — August 6, 2018 — I WAS DRIVING MY 2009 ROUTAN THIS MORNING (8/6/18) IN A ROUND-A-BOUT WHEN OUT OF BLU MY STEERING AND BRAKES COMPLETE...

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