NHTSA Complaint #11066583 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11066583
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 22, 2017
Date Filed	February 2, 2018
Mileage	60,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I WAS DRIVING MY 2012 HYUNDAI SONATA TO VISIT FAMILY FOR THANKSGIVING. HALFWAY THROUGH THE TRIP I HEARD A RUBBING, GRINDING NOISE. I STOPPED AND LOOKED UNDER THE HOOD AND COULD NOT FIND THE SOURCE, BUT FIGURED IT WAS A BELT ISSUE SINCE THE CHECK ENGINE LIGHT WAS NOT ON. I CALLED THE NEARBY HYUNDAI DEALERSHIP TO SEE IF THEY KNEW WHAT IT COULD BE. THEY DID NOT BUT CHECKED MY VIN FOR RECALLS. I WAS TOLD THERE WERE NO RECALLS SO I HEADED TOWARDS THE DEALERSHIP FOR A DIAGNOSIS. SOON AFTER GETTING BACK ON THE ROAD A LOUD BANG OCCURRED AND THE EXHAUST STARTED SMOKING. I PULLED OVER TO CALL FOR A TOW AND AGAIN OPENED THE HOOD. I NOTICED A FIRE HAD STARTED UNDER THE ENGINE SO I GOT MY WIFE OUT OF THE CAR AND THE CAR BECAME FULLY ENGULFED. CALLED 911 AND A FIRE UNIT RESPONDED TO PUT OUT THE FIRE. CAR WAS THEN TOWED.

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